FAQs

We’re positive you have questions about the care of your pets. And while we are more then happy to answer all of them via email or phone. The following are some of the most frequent questions we get asked.

If you don’t see the question below, call us at (719) 647-2459 or email us and we would be happy to answer it for you.

1) What items should I bring?
You are more then welcome to bring anything that will make your pet feel more at home. Treats and toys are more then welcome. We do provide dishes and mats, but again you are more then welcome to bring your own. We only ask that you not bring large beds because sometimes the dogs can get bored and chew them up and we do like to keep the kennel nice and fresh and wash the dog’s beds.

2) Should I bring my own food?
We do prefer that you bring your own food. Your pets will be in an unfamiliar place and sometimes changing their food especially when they’re nervous can cause upset stomachs. We do provide food for cats for $1 a day per cat and dogs for $2 a day per dog if needed.

3) Do you give medications?
Yes. We will give your pet their medications as instructed and we try to stay with the same schedule as you do at home. The only kind of medication we cannot administer are injections; under the Colorado Department of Agriculture only a certified vet tech can administer injections in a pet care facility.

4) How much food/medication should I bring?
Bring as much as you think your pet will need through their stay. You may also want to pack a couple extra days worth if you are traveling just in case.

5) How often will my pet go outside?
Dogs with Indoor/Outdoor kennels are allowed to go out as often as they like when we have the doors open. They are closed at night and during extreme weather. Each dog and family of dogs are let out at least 4 times a day into our exercise yard.

Though we don’t let the cats outside, they are let out into the cat room. We rotate them depending on how many we have and how long they would like to be out. Some cats like to sit in their kennel while others like to play and sit in the window sill.

6) Does my pet go out with other pets?
No. Your pet will go out by themselves or with their family members. Your pet will be able to see the other animals through our gates, but they won’t be able to physically interact. If you are boarding with a friend, we can let the pets out together with permission from you and your friend.

7) What time do I need to drop off my pet?
We do not have a check in time. You are welcome to bring your pet in anytime during the day, but we do suggest you come before 4:00 p.m. so your pet can settle in before we leave for the night.

8) What time do I need to pick up my pet?
Our check out time is 1:00 p.m. You can pick your dog up after that time, but you will be charged for an additional day.

9) Do you accept all dog breeds?
Yes. All breeds are welcome to stay at Mountain View Pet Lodge.

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